A3 Problem Solving is one of the continuous improvement techniques. It summarizes all the steps related to current problems, analysis and solutions on a single A3 size page. In fact, paper size is not important in this technique. The important thing is that all the steps fit on one sheet of paper. That’s why teams need to summarize the problem, its solution, and the steps in between on a single page.
A3 Thinking is based on the PDCA Cycle. Teams determine how to improve a product or service by applying PDCA steps. The A3 technique also visualizes steps using methods such as Kanban and Value Stream Mapping. This means that teams can create a highly efficient report by combining Kanban and Value Stream Mapping methods. When applied correctly, the A3 method offers businesses the opportunity to make better decisions and create more efficient processes. It also supports the development of a culture of collaboration.
In the face of an existing problem, employees need to find the best solution as soon as possible. However, reports about the problem, analysis, steps to be taken, and solutions sometimes contain a lot of data. Reading pages of data, evaluating and applying it across teams is time-consuming.
A3 thinking technique is the most useful technique that will speed up the process because it fits all the necessary information on a single page. It allows decisions to be made quickly. It improves the problem-solving skills of the teams so that they can offer the right solutions. Therefore, using the A3 technique in the problem solving process is extremely important and valuable.
There are five steps generally included in the A3 problem-solving process. These steps are listed below:
Explaining the Current Situation: In order to solve a problem in the most accurate way, it is necessary to define in the best way possible why the current situation creates a problem.
Providing Background Information: It is necessary to provide supporting data so that everyone understands the problem and its impacts on the business. You can use graphs and charts for this.
Performing Root Cause Analysis: At this stage, you should use problem-solving techniques to find the root causes of the current problem and get to the root of the problem. This way, you can move towards developing an action plan.
Developing an Action Plan: You can determine what measures you will take to eliminate the root causes, who you will involve, your expectations after implementing the measures, and what the date will be to review the results.
Follow the Action Plan: The follow-up phase is where you can evaluate the results of your action and determine whether the problem has been resolved.
You do not have to follow exactly the same steps as we mentioned above. The needs and processes of every business are different. Therefore, you can adapt the A3 steps to align with business goals and processes.
You can also take a look at these contents:
Digital Marketing Specialist