Many innovative companies today attach great importance to the suggestions, complaints, and requests of their employees as well as customer feedback. The purpose of this is to improve the business processes and develop the company by evaluating the opinions and suggestions of the employees. Suggestion system solutions that emerged in this direction serve as a digital bridge between management and employees in enterprises.
Suggestion system solutions; It is also known as “individual suggestion system”, “corporate suggestion system” and “employee suggestion system”. Since these systems are gaining more importance day by day, companies that have been rising rapidly recently have turned their sails directly in this direction.
Moreover, this return data has gained great importance in today’s technology. Thanks to relational databases and many data analysis software, return data is both regularly stored, and important analyzes are extracted from the data. Thanks to these analyzes, it accurately reveals what kind of picture the company will face in the future in terms of the attitudes of employees and employees to customers.
The suggestion system concept was first introduced by Yale & Town in 1880 in its simplest form. In the 21st century, it became popular and developed into what it is today. It has been concluded that flexible and mutual communication is a more efficient process instead of vertical communication channels. A system where flow is easier has been established.
Suggestion systems are a platform where everyone from the lowest to the highest level in the company can share their suggestions, criticisms, and complaints. Company employees can express their opinions, suggestions, and complaints about the company through the system. Suggestion evaluators examine these suggestions and take the necessary steps by conveying actionable ideas that will add value to the company to the management.
Suggestion Systems emerged with the motto: A world can be built from a small idea. It has become open to the accessibility of all employees with the idea that the one who does a job knows best. Companies that value innovation show the value they attach to employee ideas with suggestion systems.
Suggestion systems enable companies to make rapid developments at lower costs by using the store of ideas in the minds of their employees. Companies that are open to innovative ideas always work to make their current business processes more efficient, thus discovering opportunities in the market before their competitors. Adoption of suggestion systems by the whole company is important for achieving its purpose. For this reason, companies are working to ensure that their employees use suggestion systems actively through various methods.
One of the methods used to ensure the adoption of the suggestion system within the company is rewarding. By maintaining a win-win relationship with suggestion systems, companies promise rewards to their employees who make useful suggestions. These awards act as a motivator for employees. Thus, the number of suggestions made through suggestion systems increases both quantitatively and qualitatively.
According to research, companies using suggestion systems save between 5 and 7 units for each unit investment made in the suggestion system. The use of the corporate suggestion system solution by all employees enables the company to improve its processes in all areas.
Suggestion systems, today, breaking the perception of manager-employee authority, valuing the wishes, suggestions, and opinions of the employees in the company, and shaping the company in that direction provide double-sided benefits. With the effect of the suggestion system, it is observed that the service quality, efficiency, and profitability of the companies have increased.
Developed with artificial intelligence and machine learning technologies, our “Employee Suggestion System Solution” provides end-to-end management of suggestion processes in companies. All suggestions are classified by artificial intelligence and machine learning and transferred directly to the relevant suggestion manager. In addition, all communication processes related to the proposal process are carried out through the platform.
You can contact us to get information about our solution.