Receiving feedback from employees is one of the important steps of being a successful business. A positive feedback culture offers a more objective and efficient perspective from managers to staff, from plans to processes. The basis of this understanding is to increase general and individual productivity, improve internal communication, and strengthen employee loyalty. What is The Best Way for Employees to Give Feedback? Encouraging employees to give feedback can be challenging at times to create a work environment that supports a culture of open and effective communication. These challenges can be caused by factors such as the human ego and giving feedback at the wrong time. So, how can we encourage employees to give feedback? 1. Create a culture of open communication It is important to set communication policies within the organization and emphasise the value of open, honest feedback. Giving regular feedback, especially to managers and leaders, encourages this culture. 2. Being constructive when giving feedback Destructive feedback, i.e. simply stating the situation without offering a solution, is not the right approach. This kind of feedback leads to a negative attitude and a sense of deadlock on the issue in question, reducing employee motivation and enthusiasm. However, constructive feedback includes suggested solutions to the situation and the focus is never on the employee. Feedback should be given on performance, productivity, processes and planning. 3. Provide positive feedback as well Feedback should be used not only for negative situations but also for positive points. Achievements and positive behaviours should be appreciated. This approach allows employees to approach feedback processes from a more neutral point of view and receiving feedback is no longer a cause of reservation for employees as it does not have a negative impact. 4. Create technology tools and anonymous feedback channels Platforms and applications can be used to facilitate feedback processes. Especially when it is desired to give feedback specific to a particular situation or employee, offering an anonymity option makes the staff feel more comfortable and secure. The ability to give feedback anonymously can be an important source of motivation for employees. 5. Regular evaluation and monitoring Making feedback processes a regular routine, identifying areas for improvement, then asking employees for feedback on these processes and trying to implement this feedback makes employees feel that their feedback is valuable. In a place where their opinions are valued, employees are more willing to give feedback voluntarily. 6. Emphasise that feedback is a process Feedback needs to be given continuously, not just during annual reviews. Managers can request feedback on plans, general issues or meetings at daily or weekly meetings. In addition, occasional feedback sessions will encourage employees to give feedback. 7. Create an environment of trust It is very important that employees feel safe giving feedback. No employee who fears retaliation will feel ready to give feedback. A business that wants to receive feedback should create an environment of trust for its employees to give feedback. These steps will help employees feel more willing and comfortable giving feedback. Effective feedback is critical for continuous improvement at both individual and organizational levels. Importance of Suggestion System in Feedback Collection Processes Suggestion systems provide great convenience in the processes of collecting feedback and suggestions from employees. Suggestion System software allows employees to communicate their ideas and opinions more effectively and easily. In addition, since these systems are used to collect employees’ ideas and suggestions, they make employees feel more valuable. Increases the participation rate. In addition, suggestion systems provide managers with the necessary information to make strategic decisions by analyzing the collected data. oneri.io is a continuous improvement solution designed to enable businesses to increase efficiency and quality in business processes. It provides a common digital workspace for the work of OPEX, OHS, Lean, and continuous improvement units. It has a total of 7 modules. One of these modules is the employee suggestion system. The Employee Suggestion System allows blue-collar and white-collar employees to easily share their suggestions and feedback by accessing the system via web & mobile. Relevant people can evaluate and reward the feedback received within the system. The artificial intelligence technology of the suggestion system prevents businesses from wasting time by detecting repetitive suggestions. In addition, there are reporting and statistics screens that show performance related to suggestion processes. This reporting enables managers to make data-driven decisions. In short, with oneri.io, ideas, suggestions and feedback from employees are collected, evaluated, implemented and rewarded without being lost. Other modules included in oneri.io are as follows: – Kaizen Solution – Near Miss Reporting Solution – 5S Audit Management Solution – Learned Lesson Solution – Action Management Solution – Help Desk Solution You can contact us for more information or for a demo request.
